The Community Management KPIs that Truly Matter
The key to success in any endeavor is measurement. I mean that quite literally. Without…
Industry: B2B/B2C
What are the Indicators of a Successful Online Community?
While large, engaged, and even rapidly growing communities can look (and even be) successful, none…
Online Community KPIs: The Basics
How long can you run a brand community without clear organizational goals? A few years?…
The Perfect Online Community KPI
What is the most important metric I can use to gauge my communitys success? People…
Branding Your Online Community: 6 Customizations to Make It Uniquely Yours (with Examples)
Your online community should feel like a natural extension of your brand, with every touchpoint…
6 Tasks Every Online Community Manager Should Automate
As a community manager, especially on a small team, you wear a lot of hats—jumping…
13 of Our Favorite Examples of Storytelling in Marketing
By Kelly Whelan
Online Community Branding: The Basics You Can’t Skip
Branding your online community is more than just slapping your logo on a homepage. Your…
6 Principles for Online Community Design
Because digital spaces do not engage our five senses, it can be challenging to create…
Why Accessibility and Community Go Hand in Hand
Many communities are built on the idea of inclusivity. Theyre places where people from any…