John Boyle, Technology Alliances & CommunityZenoss
Make a Connection
After Jama Software launched an online community, the staff has seen their community become the best resource for all things Jama, from customer support to product improvement. With a decrease in ticket volume and over 700 discussion posts and 14,000 sessions per quarter, the revamped community is meeting their customers’ unique needs.
Many companies are finding that investing in user groups and their supporting online user communities is a relatively low-cost way to consistently deliver value. Check out these real examples of Higher Logic customers and their user group communities.
Where can educators around the globe find resources, advice, networking, and support when they need it? There was never one dedicated space that offered a sense of community beyond the walls of a school building or district. Connecting was difficult - until the Discovery Educator Network (DEN).
Recent findings show that an online community platform helps firms improve return on marketing investment by 33%. Leading brands use communities to build meaningful relationships with customers that translates into greater brand loyalty and upsell opportunities. Learn why an online community platform is a must-have for customer marketing teams.
Kristina King, Manager, Technical Support Jama Software
Find Out More
Explore our library for expert insights and tools on the world of marketing automation and online communities.
We build partnerships with our customers, from dedicated implementation to ongoing educational opportunities. Find it all and more in our users group community.
Join Higher Logic’s premier marketing automation and community event for customers, partners, and enthusiasts to gather all together for everything from product updates and new content to industry keynotes and our annual customer appreciation party.