Online Communities


The ultimate engagement tool for your association. 


Build an online community that drives awareness, engagement, growth, and retention.

Higher Logic Community gives your association the tools to build connections for collaboration, learning, and loyalty among your members. Empower those members with an ability to communicate and share information on their time with resources, best practices, and experience that will be valuable for both them and your association. Develop a member culture based on vibrant discussions, quick response times, better relationships, and a depth of knowledge.

Product Overview

Higher Logic was built to increase engagement, loyalty, and retention – create a space for your members to engage with each other and your organization.

Key Benefits

Build engagement

Bring members together to interact, share information, and engage on a deeper level.

Retain members

Create an invaluable member benefit for resources and relationships.

Recruit new members

Members-only content drives demand to join and participate in an exclusive community.

Give members a voice

Communicate easily and on your schedule from any computer, tablet, or mobile device.

Build an industry knowledge base

Share knowledge that’s searchable, easily discovered, and a benefit to all members.

Develop stronger interactions

Your private forums are secure keeping your members and your association safe.

Generate non-dues revenue

Targeted advertising connects members with relevant messages and increases ROI.

Build awareness

Improve brand exposure and credibility with crowdsourced content that boosts SEO.

Higher Logic supports:

Resource Libraries
Automation Rules

Responsive Design

Mobile Friendly
Analytics + Reporting
Activities + Integrations

Volunteer Manager Video

Make it easy to find, track, and reward volunteer engagement with Volunteer Manager. Personalize every member’s volunteer journey and embrace different types of volunteerism.

“This solution serves us well not just for today, but for the next decade. Our members can contribute, share, and collaborate through our community, which is tightly integrated with our association management platform.”

Rachael Bell, Digital Communications Manager
The New Jersey Society of CPAs (NJSCPA)

Make a Connection

The key to developing a robust association community is to build it with your core needs and business processes in mind.

Higher Logic Community focus areas are targeted solution packages modeled after the experiences of our collective Community customers, shaped to help you achieve data-backed success.


Trigger targeted email marketing campaigns to members based on community activities to drive actions. Personalize the member experience to improve retention and increase satisfaction, using automated campaigns and reporting tools that focus on ensuring your members receive timely relevant content that communicates your association’s value more effectively. 


Power your groups with dedicated spaces to engage and collaborate, allowing leaders to work independently within the broader community and track their success. Tailor the member experience with microsites for each segment, a robust nesting structure, and targeted messaging.


Give members opportunities to grow with dedicated learning paths and recognition. Create a formal learning program that taps into the power of education with webinars, recordings, resources, student assessments, success badges, and rewards. Improve the learner experience and ensure data integrity with a seamless community integration that links with your CRM. 


Create a space for members to volunteer, become a reference or mentor, and share best practices with others. Build an online network of industry professionals, thought leaders, subject-matter experts, and speakers so that others can find and connect with the right resources and opportunities. Build, manage, and provide a complete volunteer program to accelerate engagement beyond the community and into the real world.


Create a path of involvement for super users who want to do more. Give them those opportunities with a dedicated space for ideas, advocacy, and mentorship all within your community. Make it easy for members to provide feedback, advocate for your association, and share their expertise with newer users or mentees. 


Create and manage events within your community, ranging from webinars to large, multi-day conferences with numerous registration options and sessions. Deliver relevant event content with a dedicated website, complete with event branding and fully customized design. Integrate relevant information such as registration and payment with your CRM for consistent tracking.