Strategic Services


An extension of your team.

Strategic Services

Strategic services for community and marketing automation success.

We've worked with hundreds of clients to launch engaging and successful marketing automation programs and online communities. Whether you need strategic advice for launching an event registration campaign or a designated community manager for strategy, nurturing, and reporting, Higher Logic provides unparalleled services and management skills for every program or community.

Find the service that meets your needs.

Community Strategic Services

Platinum Strategic Services

Our experienced team will help your community meet organizational goals and member needs. We will work with you to understand your key drivers and success metrics to create a customized strategy built just for you to maximize results.

Community Strategy and Monthly Coaching

Our team will use their community expertise to develop a plan for success. We will work with you to regularly check on key metrics to track and make sure your community is aligned with organizational goals.

Marketing Automation Services

Platinum Strategic Services

Our team will work with you to build lifecycle campaigns using persona insights, design best practices, and marketing automation to meet your business needs.

Strategy + Coaching

Our marketing automation experts will help develop, execute, and measure strategic plans, setting your team up for long-term success.

Monthly Coaching Services

Let our team work with you to review reports, track the success of your campaigns and their performance, and make recommendations for maximizing your marketing automation platform capabilities.

Event Engagement Services

Event Engagement Services

Our team will give organizations everything they need to engage their audience during their virtual event, including:

  • Tools to facilitate discussions before, during, and after the event
  • Pre-built community event templates with design features and elements to engage a virtual audience
  • Networking and engagement experiences that take away the health concerns of a large crowd

“Managing a community involves the kind of attention that can't just fall off someone's plate. A community manager is invaluable. Our Higher Logic community manager brings expertise and experience that we see as a starting point for how we use technology. It's also incredibly valuable to have someone there as a resource to members, to teach them how to use the community and to make them comfortable.”

Lindsay Currie, Director of Stakeholder Engagement
The Regulatory Affairs Professionals Society (RAPS)


Interested in additional options or learning more?

Contact Us!