AI Assistant

The power of AI— built into Higher Logic Thrive— to enhance knowledge-sharing across your association.

Make your association even more valuable!

Unlock Your Knowledge: Increase the accessibility of your community content

Effortlessly increase the value of your association by helping members find exactly what they want with an AI Assistant
The Assistant answers, with its vast knowledge base drawn from your community content
Associations maintain control over content security and moderation

NEW! Bring In External Knowledge: You have valuable information across your ecosystem — bring it together in one trusted experience with Web Crawler

Include key pages from your website, standards, journals, partner sites (and more) in community search so members find authoritative answers in one place
Members see clear source links that reinforce credibility and transparency
Provides more high-value content to draw from — helping members get faster, more complete answers without extra staff effort

Didn’t find your answer? Ask the Humans

If the Assistant doesn’t fully answer your member’s question, it will immediately serve up your community as a place to turn to by drafting a discussion post
The member maintains full authority to edit or post the discussion
When AI meets your community of expert peers, every question finds its answer—and every answer makes the next one smarter

The AI Assistant immediately provided a detailed response — step-by-step info, what to look for, and even a link to a related PDF. I was blown away. This is 100% a game changer for us.

Lance Wiggins
CEO, Automatic Transmission Rebuilders Association (ATRA)

Every answer shows its source and community sourced content respects member access permissions, ensuring gated content stays protected while public information is easy to find.

Connect community content with external sources for one trusted search experience. Members find what they need faster — without switching tabs or leaving your community.

When members can self-serve staff spend less time fielding “Where can I find…” questions and more time driving engagement and strategy to help your association achieve its mission.