Tags: B2B, B2C, Community, Community Strategy
Use this guide to help you make a convincing business case for investing in an online community, with tips, examples, and stats you can borrow.
Tags: B2B, B2C, Community Strategy
Learn how to measure and prove the ROI of your online community with metrics and tips to connect your community's impact to business outcomes
Tags: B2B, B2C, Community Strategy, User Groups
Want to truly understand your community? Master the art of member research interviews to uncover insights, gather meaningful feedback, and build a stronger, more connected online community.
Tags: Advocacy and Engagement, B2B, B2C, Community Strategy
Discover how to implement online community gamification that feels natural and meaningful. Tips to avoid overcomplicating your strategy.
Tags: Advocacy and Engagement, B2B, B2C, Community Strategy
Executives default to revenue as the top community KPI. But they’re missing the bigger picture. Anaplan’s Eric Stieg breaks down why engagement is the real foundation for growth and how to shift the conversation with leadership.
Tags: B2B, B2C, Community Strategy
Community managers spot opportunities every day—future advocates, cross-sell signals, renewal risks. But too often, these insights get lost. In "Power of Connection," Nicole Saunders joins Paul Schneider to discuss how AI is helping communities bridge the gap between engagement and business impact.
Tags: AI, B2B, B2C, Community Strategy
Community managers spot opportunities every day—future advocates, cross-sell signals, renewal risks. But too often, these insights get lost. In "Power of Connection," Nicole Saunders joins Paul Schneider to discuss how AI is helping communities bridge the gap between engagement and business impact.
Tags: AI, B2B, B2C, Community Strategy
In “Power of Connection,” Nicole Saunders reveals how AI is helping online communities evolve from troubleshooting forums to strategic hubs that shape industry conversations and drive customer decisions.
Tags: Advocacy and Engagement, B2B, B2C, Community Strategy
Community and customer marketing often operate in silos, but Nicole Saunders of Coupa is uniting these teams for greater impact. In “Power of Connection,” she shares strategies for breaking down silos, aligning goals, and turning missed opportunities into loyalty-driving wins.
With three core packages to choose from, and multiple add-on services to enhance your member experience, create the member engagement solution that works for you!