Higher Logic Blog
Tags: B2B, B2C, Community Strategy, Product Feedback
We Implemented 120+ Product Ideas From Our Customer Community—Here’s What That Looks Like
See how Higher Logic Vanilla uses its own community platform to collect, organize, and act on product feedback, resulting in over 120 customer ideas implemented.
Tags: B2B, B2C, Community Strategy
What It Takes to Be a Great Community Manager with Izzy Neis
Want a thriving online community? Izzy Neis shares what separates great community managers from the rest, plus the biggest mistakes to avoid.
Tags: B2B, B2C, Community Strategy
3 Steps to Design a Community Engagement Plan
Discover how to identify member segments, uncover their deeper motivations, and craft engagement plans that turn fleeting participation into lasting involvement.
Tags: B2B, B2C, Community, Community Strategy
How to Make the Business Case for an Online Community
Use this guide to help you make a convincing business case for investing in an online community, with tips, examples, and stats you can borrow.
Tags: B2B, B2C, Community Strategy
How to Measure the ROI of Community Engagement: A Guide
Learn how to measure and prove the ROI of your online community with metrics and tips to connect your community's impact to business outcomes
Tags: B2B, B2C, Community Strategy, User Groups
How to Conduct Community Member Research Interviews
Want to truly understand your community? Master the art of member research interviews to uncover insights, gather meaningful feedback, and build a stronger, more connected online community.
Tags: Advocacy and Engagement, B2B, B2C, Community Strategy
How to Use Gamification in Online Communities (Without Overcomplicating It)
Discover how to implement online community gamification that feels natural and meaningful. Tips to avoid overcomplicating your strategy.
Tags: Advocacy and Engagement, B2B, B2C, Community Strategy
Why Engagement—Not Revenue—Is the Most Important KPI for Your Community with Eric Stieg
Executives default to revenue as the top community KPI. But they’re missing the bigger picture. Anaplan’s Eric Stieg breaks down why engagement is the real foundation for growth and how to shift the conversation with leadership.
Tags: B2B, B2C, Community Strategy
Your Community Is Bursting with Intent SignalsHeres How AI Connects the Dots
Community managers spot opportunities every day—future advocates, cross-sell signals, renewal risks. But too often, these insights get lost. In "Power of Connection," Nicole Saunders joins Paul Schneider to discuss how AI is helping communities bridge the gap between engagement and business impact.
Higher Logic Thrive is purpose-built for associations.
With three core packages to choose from, and multiple add-on services to enhance your member experience, create the member engagement solution that works for you!
