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April 15, 2025

Bridging the Distance: How Associations Can Foster Connection Across Regions

visual representation of association members connecting across the map via an online community

In an increasingly globalised world, associations face the challenge of engaging members spread across vast geographies. Whether it’s the sweeping expanse of Australia, where communities can be separated by thousands of kilometres, or the diverse regional landscapes of the United States, maintaining strong member connections requires innovative strategies. 

A community platform offers a powerful solution to bridge this geographical divide.No member is too far away. By creating a centralised online space, associations can foster engagement, deliver value, and build a sense of belonging, no matter where their members are located. Here’s how associations in Australia and the USA can harness these platforms to unite their communities.

1. Overcoming Distance

In Australia, distance isn’t just a challenge; it’s a defining feature. With members often located in rural or remote areas, in-person events can be impractical. Similarly, in the USA, members from smaller towns or across multiple time zones might feel excluded from traditional association activities. 

A community platform enables virtual networking, discussion forums, and events, ensuring every member has equal access to resources and conversations. These platforms break down barriers, allowing members to connect on their own terms and schedules. 

Example: An Australian association could use an online platform to host region-specific groups where members can discuss local issues, while a US-based association might use it to create forums for each time zone to cater to localised conversations.

More Engagement with Less Effort

Engineers Australia, the national body for engineering, uses their online community to offer their 120,000-plus members across the country a private space to network with peers, discuss their work, and share resource documents. Learn more about how they facilitate connections and community!

2. Personalising Member Experiences

Personalisation is key to making members feel valued. Community platforms allow associations to segment their audiences based on location, interests, or professional roles, tailoring content and events accordingly. 

How It Works: 

  • In Australia, a platform could highlight state-specific updates or create channels for members in Western Australia, where time zones differ from the eastern states. 
  • In the USA, it might feature region-specific training opportunities or highlight local advocacy efforts. 

By delivering targeted experiences, associations show members they understand and value their unique contexts.

3. Creating Opportunities for Peer-to-Peer Connections

A sense of belonging often comes from peer relationships. Community platforms foster these connections by providing spaces for collaboration, mentoring, and networking. This is particularly valuable for geographically dispersed members who may lack local professional networks. 

For instance, an American association could create a mentoring program pairing experienced members from one region with newcomers from another. Similarly, an Australian association might set up a virtual hub where members from remote areas can connect and share insights on overcoming local challenges.

“For an association like ours, with people all over the country, our online community is a fantastic culture builder and great for our association’s relevance in sharing information. Members create the energy to power the system and that’s what we’ve always wanted.”

-Paul Vardy, CEO, Golf Management Australia

4. Delivering Continuous Value Through Digital Resources

When members are spread out geographically, a robust digital resource library becomes invaluable. Associations can use their community platforms to provide access to: 

  • On-demand webinars 
  • Regional policy updates 
  • Industry reports 

These resources empower members to learn and grow, regardless of their location. For example, an association in Australia could offer members access to state-specific compliance guides, while a US-based association might provide updates on regionally relevant legislation.

5. Hosting Virtual and Hybrid Events

Virtual and hybrid events have transformed how associations engage with members. A community platform can serve as the backbone for these events. They also help you attract younger members and deliver the modern, digital-first experience they expect. 

With an online community, you’re able to offer: 

  • Registration and event updates 
  • Live-streaming capabilities 
  • Dedicated discussion threads for attendees 

These features enable members to participate in key events without the need to travel, making engagement more inclusive and accessible. 

The Power of Online Communities

Associations in both Australia and the USA share a common goal: to connect and empower their members. A community platform offers a unique opportunity to bridge geographical divides, fostering deeper relationships and delivering value at scale. 

By investing in a robust community platform, associations can ensure that every member—regardless of where they are—feels seen, heard, and supported. After all, when members are connected, engaged, and valued, associations thrive. 

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Angela Bruce

Angela Bruce is the APAC Marketing Manager for Higher Logic, working in Australia. In this role, she drives marketing initiatives, coordinates impactful events, manages strategic partnerships, and promotes engaging content tailored for the APAC market. With a passion for supporting associations, Angela plays a key role in connecting professionals with tools and strategies to enhance member engagement and community success.