In an increasingly globalised world, associations face the challenge of engaging members spread across vast geographies. Whether it’s the sweeping expanse of Australia, where communities can be separated by thousands of kilometres, or the diverse regional landscapes of the United States, maintaining strong member connections requires innovative strategies.
A community platform offers a powerful solution to bridge this geographical divide.No member is too far away. By creating a centralised online space, associations can foster engagement, deliver value, and build a sense of belonging, no matter where their members are located. Here’s how associations in Australia and the USA can harness these platforms to unite their communities.
In Australia, distance isn’t just a challenge; it’s a defining feature. With members often located in rural or remote areas, in-person events can be impractical. Similarly, in the USA, members from smaller towns or across multiple time zones might feel excluded from traditional association activities.
A community platform enables virtual networking, discussion forums, and events, ensuring every member has equal access to resources and conversations. These platforms break down barriers, allowing members to connect on their own terms and schedules.
Example: An Australian association could use an online platform to host region-specific groups where members can discuss local issues, while a US-based association might use it to create forums for each time zone to cater to localised conversations.
Engineers Australia, the national body for engineering, uses their online community to offer their 120,000-plus members across the country a private space to network with peers, discuss their work, and share resource documents. Learn more about how they facilitate connections and community!
Personalisation is key to making members feel valued. Community platforms allow associations to segment their audiences based on location, interests, or professional roles, tailoring content and events accordingly.
How It Works:
By delivering targeted experiences, associations show members they understand and value their unique contexts.
A sense of belonging often comes from peer relationships. Community platforms foster these connections by providing spaces for collaboration, mentoring, and networking. This is particularly valuable for geographically dispersed members who may lack local professional networks.
For instance, an American association could create a mentoring program pairing experienced members from one region with newcomers from another. Similarly, an Australian association might set up a virtual hub where members from remote areas can connect and share insights on overcoming local challenges.
“For an association like ours, with people all over the country, our online community is a fantastic culture builder and great for our association’s relevance in sharing information. Members create the energy to power the system and that’s what we’ve always wanted.”
-Paul Vardy, CEO, Golf Management Australia
When members are spread out geographically, a robust digital resource library becomes invaluable. Associations can use their community platforms to provide access to:
These resources empower members to learn and grow, regardless of their location. For example, an association in Australia could offer members access to state-specific compliance guides, while a US-based association might provide updates on regionally relevant legislation.
Virtual and hybrid events have transformed how associations engage with members. A community platform can serve as the backbone for these events. They also help you attract younger members and deliver the modern, digital-first experience they expect.
With an online community, you’re able to offer:
These features enable members to participate in key events without the need to travel, making engagement more inclusive and accessible.
Associations in both Australia and the USA share a common goal: to connect and empower their members. A community platform offers a unique opportunity to bridge geographical divides, fostering deeper relationships and delivering value at scale.
By investing in a robust community platform, associations can ensure that every member—regardless of where they are—feels seen, heard, and supported. After all, when members are connected, engaged, and valued, associations thrive.
ADA uses their Peer community to connect nation-wide members, save staff time, and support their industry.
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