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Tags: Guide

Customer Community Playbook

Our Community Playbook packages the deep expertise of community managers and experts spanning business-to-consumer, business-to-business and enthusiast audiences.

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Member Retention: The Path to Renewal

From member onboarding to engagement strategies to events, learn how to keep members coming back to your association and increase member retention.

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Your Guide to Winning Back Lapsed Members

Discover strategies and tactics to create win-back email campaigns that compel former members to return.

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Path to Renewal: Mentoring and Volunteering

Mentoring programs and volunteer programs offer a way to push members up the engagement ladder and keep them coming back to your association.

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Keeping Your Trade Association Relevant by Leveraging Online Community

Trade Associations can use online communities to understand members, identify rising leaders, earn more revenue, and stay relevant to members year after year.

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Community Predictions 2023

We interviewed nine community experts about community’s impact across various departments, the value of community, and how companies can do more with their community in the coming year.

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The Customer Engagement Playbook

Learn how to align your engagement strategy around the customers' needs and how to coordinate efforts across teams.

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The Community Manager Survival Guide

Those in the field know how incredibly dynamic community management is as a profession.  Our Community Manager Survival Guide is here to help you grow your career, maintain your sanity, and build a thriving community team.

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Getting Internal Buy-in for Your Online Community

Tips to build your business case and overcome common objections when pitching online community solutions.

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Association Volunteer Programs and Online Community

Your online community is a powerful tool for driving member engagement with your association's volunteer program.

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Higher Logic Thrive Community Lookbook

Explore examples of online community designs for associations built using Higher Logic Thrive.

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Path to Renewal: Events

Events are an important avenue for engaging members with your association and connecting them with their peers.

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Higher Logic Thrive is purpose-built for associations.

With three core packages to choose from, and multiple add-on services to enhance your member experience, create the member engagement solution that works for you!