Higher Logic Blog
5 min read
Tags: Community Strategy, Member Engagement
Online Community Management: A Day in the Life
Online community management is about fostering engagement, creating value, and generating revenue. Learn tips from a recent interview on our podcast!
Tags: B2B, B2C, Community Strategy, Product Feedback
We Implemented 120+ Product Ideas From Our Customer Community—Here’s What That Looks Like
See how Higher Logic Vanilla uses its own community platform to collect, organize, and act on product feedback, resulting in over 120 customer ideas implemented.
Tags: B2B, B2C, Community Strategy
What It Takes to Be a Great Community Manager with Izzy Neis
Want a thriving online community? Izzy Neis shares what separates great community managers from the rest, plus the biggest mistakes to avoid.
Tags: B2B, B2C, Community Strategy
3 Steps to Design a Community Engagement Plan
Discover how to identify member segments, uncover their deeper motivations, and craft engagement plans that turn fleeting participation into lasting involvement.
Tags: B2B, B2C, Community, Community Strategy
How to Make the Business Case for an Online Community
Use this guide to help you make a convincing business case for investing in an online community, with tips, examples, and stats you can borrow.
Tags: Advocacy and Engagement, B2B, B2C
Customer Advocates Are Everywhere—You Just Have to Know Where to Look
Some of your best advocates are probably hiding in places you’re not even looking. Whether they’re quietly delivering results or haven’t yet had the chance to speak up, here's how to dig a little deeper and find those untapped champions.
Tags: B2B, B2C, Community Strategy
How to Measure the ROI of Community Engagement: A Guide
Learn how to measure and prove the ROI of your online community with metrics and tips to connect your community's impact to business outcomes
5 min read
Tags: AI
Understanding AI Assistants, AI Chatbots, and AI Agents
The capabilities of AI are ever expanding. Gain a solid understanding of AI terms and what they mean.
Tags: B2B, B2C, Community Strategy, User Groups
How to Conduct Community Member Research Interviews
Want to truly understand your community? Master the art of member research interviews to uncover insights, gather meaningful feedback, and build a stronger, more connected online community.
Higher Logic Thrive is purpose-built for associations.
With three core packages to choose from, and multiple add-on services to enhance your member experience, create the member engagement solution that works for you!
